Leaders need to keep calm in a crisis (at least outwardly) however much turmoil they are experiencing. If most of the time the leader is collaborative, mutually respective, then, in time of a crisis, if the leader has to issue an immediate request without the usual...
By Michael Levy Successful leaders develop relationships with their team based on trust. Employees, when they feel trusted, supported and engaged, will give special effort to leaders they trust. Because the opposite is also true: employees rarely excel under the...
In workplaces all over the UK, there is a drive to improve performance – to obtain better quality and greater productivity. To do so is essential for national and international success in a highly competitive global market – for many, it’s simply a must for...
This is not a fictional story and the changes took place over many weeks. As a scenario many can relate to, its clear from my conversations with managers, that tinkering with possible solutions only produces a short term fix. One of my clients, Ray, a senior financial...