It's an old and slightly cheesy story, but one that still makes a crucial point. A tourist was walking by a construction site and saw three brick masons busy at work: The traveller stopped, watched the workers for a while and asked, “What are you doing?” The first...
Leaders need to keep calm in a crisis (at least outwardly) however much turmoil they are experiencing. If most of the time the leader is collaborative, mutually respective, then, in time of a crisis, if the leader has to issue an immediate request without the usual...
In workplaces all over the UK, there is a drive to improve performance – to obtain better quality and greater productivity. To do so is essential for national and international success in a highly competitive global market – for many, it’s simply a must for...