Being able to face challenges head on, deal with problems effectively and bounce back from setbacks quickly are all important leadership qualities.

No matter how much time and attention you give to preventing workplace issues, there will always come a time when communication challenges arise. However, by reacting positively to such challenges, you can turn a potentially stressful situation into a learning curve and an opportunity to make important, much-needed change.

The method for dealing with such problems is always best decided before the issue arises. By having a go-to strategy for dealing with workplace dilemmas you can resolve problems quickly and efficiently, minimising the damage caused to your company and getting things back on track swiftly. Taking the time to anticipate possible obstacles and planning for any potential hiccups ensures that you are never paralysed by surprise, and can deal with issue at hand promptly.

Top tips for handling difficulties, challenges or problems:

• Maintain a positive attitude about people and their worth, encouraging your colleagues and not putting them down.
• Deal with causes, not symptoms and deal realistically and effectively with the issue. Spending time treating the symptoms will not resolve the issue causing the damage.
• Avoid arguments as they do not achieve anything but causing stress and they waste time and energy that could be spent dealing with the problem at hand.

Be willing to accept personal responsibility for your part in solving any problem.